This Privacy Policy is effective as of November 1st 2020.
At Kowa American Corporation, we respect your privacy. We want to maintain your confidence in our handling of your data and information that is collected during your visit to our web site at https://www.kowa-usa.com/ , https://www.kowachemical.com/ and any other web site that we own or that posts to this Privacy Policy (“Privacy Policy”). We have developed and provided this Privacy Policy to inform you of our practices and policies regarding the collection, use, maintenance, and disclosure of your personal information.
For the purposes of this Privacy Policy, Kowa American Corporation is referred to as “KAC”, the “Company” or “we”.
Please review this Privacy Policy and if you have any questions about this Privacy Policy, please contact by either;
Mailing us at 20001 South Vermont Avenue, Torrance, CA 90502, US;
Emailing us at privacypolicy-kac@kowa.com ; or
Calling us at Toll Free: (800) 966-5692 from US, +1-310-327-1913 from outside of US.
Information you provide to us. We collect personal data or information you provide to us when visiting our web site that may include
and;
Information we obtain from other third parties. We may also obtain information about you from third parties, such as our distributors and business partners. For example, a business partner (such as an independent repair shop) may share your contact information with us if you have expressed an interest in learning specifically about our products or services or obtaining a repair for your product. We may obtain your personal information from other third parties such as marketing partners, publicly-available sources and data providers.
We, our service providers and our business partners may automatically log information about you, your computer or mobile device and activity occurring on or through our web site. The information that may be collected automatically includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, general location information such as city, state or geographic area, information about your activity on a page or screen (including access times and length of access), the date and time of each visit to our web site, your IP (internet protocol) address, the referring IP address or domain (the prior web site visited), and the files viewed on our web site (including HTML pages, graphics, etc.). We use log file information to analyze data in the aggregate to determine the trends and usage of our site.
When you use our web site we may gather information about you through Internet access logs, cookies and other technical means. ‘Cookies’ are text files placed on your computer to collect Internet log information and user behavior information. These are used to track website usage and monitor website activity and for other data processing reasons set out below.
Some of the cookies we use are essential for parts of the site to operate and have already been set. You may delete and block all cookies from this site, but parts of the site will not work.
We may use web beacons which is an often-transparent graphic image that is placed on a website or in an email used to monitor the behavior of the user visiting the website or opening the email in order to access cookies and to count users who visit our site or open email messages.
Our website may contain share buttons. When users wish to share content using share buttons, users must have provided login credentials to the share site. We do not gather any login information for third-party share sites that may be in our website including listed below. We do not have influence with regard to the scope of data which may be collected with clicking the share button.
Information we process as described in this Privacy Policy may also include information about third parties whose details you supply to us. If you provide us with information about a third party, you may only do so if you have permission from the third party.
You can make an informed decision whether to visit our web site and whether you wish to voluntarily provide any personal data or information. If you register for or enroll in a promotion or service through our web site, make purchases from our on-line offerings, respond to a request for information or make any other on- line request of us, you will be voluntarily providing personally identifiable information. If you do not agree with this Privacy Policy, we ask that you please do not provide the requested information. You may nevertheless continue to use most of our web site subject, however, to the collection of information through cookies or other tracking technologies. Where we are required by law to collect your personal information or where we need your personal information in order to provide you with a service, if you do not provide this information when requested (or you later ask to delete it), we may not be able to provide you with our services. We will tell you what information you must provide to receive the service by designating it as required at the time of collection or through other appropriate means.
As a general rule, children are not allowed to use the web site. We do not deliberately collect personal information from children. We define “children” as follows:
If we learn that a child has provided us with personal information without the consent of the child’s parent or guardian, we will delete it or otherwise comply with applicable law.
To operate the services provided by the web site and our business, we may use your personal information for the following reasons, to:
We also use your personal information for the following purposes:
We do not disclose or share your personal information without your consent except as described below;
We may share anonymized or aggregated information which will not identify you internally, with our group companies and with third parties for any purpose.
We maintain reasonable safeguards designed to prevent personal information from being accidentally lost or used or accessed in an unauthorized way and, designed to protect the security and confidentiality of your personal information against unauthorized disclosure, misuse, or alteration. However, we cannot guarantee the security of information provided over the Internet and will not be responsible for breaches of security.
Please note that although we may seek to require that third party service providers, sales representatives, agents, distributors and business partners use information regarding our users only in the ways permitted by this Privacy Policy, we do not control and are not responsible for their privacy practices, or those of any other party.
Through our web pages, you may connect to third parties’ web sites or other online services via hyperlinks, and the connections may or may not be obvious. These links are not an endorsement of, or representation that we are affiliated with, any third party. We are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties.
In addition, our content may be included on web pages or in mobile applications or online services that are not associated with us. We do not control third party websites, mobile applications or online services, and we are not responsible for their actions. Other web sites and services follow different rules regarding the collection, use and sharing of your personal information. We encourage our users to be aware of the varied privacy policies of web sites that they visit.
Your personal information will be held in accordance with the Company’s retention policy or policies. There could be a wide range of retention periods that may be relevant to you. We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any business, legal, accounting or reporting requirements to establish or defend legal claims, or for fraud prevention purposes. To determine the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of your personal information, the purposes for which we process your personal information and whether we can achieve those purposes through other means, and the applicable legal requirements.
In this section, we describe the rights and choices available to all web site visitors. Web site visitors who are located within California can find additional information about their rights below.
Access or Update Your Information. You have the right, at any time, to review and/or modify any of your personally identifiable information that you provide during registration, or any other voluntarily provided information. If you have registered for an account with us, you may review and modify this information by emailing us at privacypolicy-kac@kowa.com.
Opt Out of Marketing Communications. You may also remove yourself from our active databases of e-mail lists. To do so, you should send an e-mail to “unsubscribe@kowa.com” requesting that you be removed from our databases of active e-mail lists. We will endeavor to comply with your request as soon as reasonably possible.
Cookies. Most browsers let you remove or reject cookies. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. Please note that if you set your browser to disable cookies, the web site may not work properly. Similarly, your browser settings may allow you to clear your browser web storage.
Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not honor the “Do Not Track” or similar signals. To find out more about “Do Not Track”, please visit http://www.allaboutdnt.com.
Targeted Online Advertising. Some of the business partners that collect information about web site visitors’ activities on or through the web site may be members of organizations or programs that provide choices to individuals regarding the use of their browsing behavior or mobile application usage for purposes of targeted advertising.
Web site visitors may opt out of receiving targeted advertising on websites through members of the Network Advertising Initiative by clicking here or the Digital Advertising Alliance by clicking here.
If you choose to opt-out of targeted advertisements, you will still see advertisements online but they may not be relevant to you. Even if you do choose to opt out, not all companies that serve online behavioral advertising are included in this list, so you may still receive some cookies and tailored advertisements from companies that are not listed.
We are headquartered in the United States and may have service providers in other countries, and your personal information may be transferred to the United States or other locations outside of your state, province, or country where privacy laws may not be as protective as those in your state, province, or country.
We reserve the right to change our policies regarding the privacy of your personally identifiable information in the future. If that happens, we will endeavor to promptly update this Privacy Policy. We may also attempt to provide a message to our customers whose e-mail addresses we have, in conformity with this Privacy Policy, advising of any such change(s). Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on the web site (or as otherwise indicated at the time of posting). Your continued use of the web site following changes to this policy will indicate that you accept the changes. For ease of your review of any changes, the following is a list of the date of all revisions to this Privacy Policy:
We hope that this Privacy Policy helps you to make an informed decision whether to visit our web site and/or to provide us with certain information.
The California Consumer Privacy Act of 2018 (the “CCPA”) requires KAC to disclose certain additional information to California residents. This Section provides such additional information applicable to visitors, users and others who reside in the State of California, which do not apply to users in other geographies.
Our web site collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household (“Personal Information” as defined in the CCPA). In particular, our web site has collected the following categories of personal information from its consumers within the last twelve (12) months:
| Statutory Category of Personal Information | Personal Information Collected |
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, and account name |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, address, telephone number, bank account number, credit card number, debit card number, or any other financial information. Some personal information included in this category may overlap with other categories. |
| D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
| F. Internet or other similar network activity. | Browsing history, search history, or information on a consumer's interaction with a website. |
We obtain the categories of Personal Information listed above either directly from you (e.g., from forms you complete or products and services you purchase), indirectly from you (e.g., from observing your actions on our web site) or from others.
We may use the Personal Information we collect for any legitimate and lawful business purpose, including those listed in the Section below titled “How we may use your information.”
We may share your Personal Information as described in the Section below titled “How we may share your information.”
In the preceding twelve (12) months, KAC has disclosed the following categories of Personal Information for a business purpose:
In the preceding twelve (12) months, KAC has not sold any Personal Information.
The CCPA provides California residents with specific rights regarding their personal information. The following describes your CCPA rights and explains how to exercise those rights.
You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months; in other words, the “right to know.” Once we receive and confirm your verifiable consumer request (see Exercising Knowledge, Access, and Deletion Rights), subject to certain permitted exceptions, we will disclose to you:
The categories of personal information we collected about you.
You have a right to request a copy of the Personal Information that we have collected about you during the past 12 months.
You have the right to request that KAC delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Knowledge, Access, and Deletion Rights), we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
Without limitation, we may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
To exercise the knowledge, access, and deletion rights described above, please submit a verifiable consumer request to us by either:
Emailing us at privacypolicy-kac@kowa.com ; or
Calling us at Toll Free: (800) 966-5692 from US, +1-310-327-1913 from outside of US.
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for knowledge or access twice within a twelve (12) month period. The verifiable consumer request must:
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
We endeavor to respond to a consumer request within applicable time limits. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data access requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: